WHAT OUR CUSTOMERS SAY
(Extracts from customers' letters which can be viewed at our premises)
Mr Cottrel, Bridge of Allan:
"Just a short note to thank you and your team for an excellent job -
it sets the house off very well and should add value to it. Please also pass on
to Billy my thanks for a neat and tidy job on the roof.
"We may want to replace the wooden windows in a year or two and if we do decide to proceed I'll ask you for a quote"
Mr & Mrs Stenhouse, Dunfermline:
"Thank you for your personal service whilst your team replaced the
soffits, barge and facia boards to our house. During my time (as a joiner) I
replaced substantial amounts of decayed external timber because wood,
preservative, paint and stain cannot stand up to the harsh effects of direct
sunlight and storm saturation......even the improved micro porous stain systems
that are available now have to be re-coated every two to three years.
"I could have done the job myself but......would not have benefited from your insurance backed guarantee. If we sell the property this guarantee will be transferred to the new owners giving them peace of mind...
"Your men were very helpful and made a neat and tidy job, they removed all the defective material and rubbish from the house each night and swept up before they went home...."
Mr & Mrs Campbell, St Andrews:
"We felt we had to write to say thank you for the splendid job
carried out by your men during the installation of our new roofline. They
arrived promptly, worked consistently and cleared up on completion each day.
"At the end of the work they took away all the old material and left our property and paths in a clean and tidy state. Please convey our thanks to your men"
Mr & Mrs Leggatt, Stirling:
"We felt we must thank you both for the hard work and consideration you
gave to the design and actual building of our conservatory, along with the
removal of all the timber and renewal of the roofline - which has already halved
our painting costs for the house exterior.
"The builder who did the founds, brickwork and surrounding pathwork, etc., was meticulous and the electricians couldn't have been more helpful.
"Although it was a fairly lengthy job, at no time did we feel left out of it, and in fact it was a wholly pleasant experience
"Our thanks to your "long suffering" Linda, who was always only a 'phone call away......"
Mr Anthony, Bridge of Allan:
"Thank you for completing the roof cladding and repair work promptly and to my satisfaction. I would like you to convey my appreciation to David and Sandy for the efficiency of their work, the courteous way in which they dealt with my queries and responded to my requests for additional work to be done."
Mr Storm, Dunfermline:
"Replacing the soffits, bargeboards and guttering was quite a large task and my wife and I are very pleased to have had this completed in a very timely and professional manner. We were especially pleased with the care taken and the helpfulness of David and Sandy. Sealing a leak they observed above one of the bedroom windows was a nice additional touch and one which we very much appreciate."
|(C) Alternative Timber, 2000|